STERLING SERVICE GROUP INC

Most appliance repairs in the U.S. range from $100 to $500, depending on the type of appliance, the issue at hand, and labor costs in your area. For smaller repairs, such as a microwave or toaster oven fix, costs can start as low as $70 to $120. For more complex repairs, like refrigerator compressors or washing machine motors, prices may run closer to $300–$500.

If your appliance is under warranty, costs may be reduced or covered entirely. We recommend checking your appliance's warranty before scheduling a service.

The timeline for most appliance repairs depends on the availability of replacement parts and the complexity of the issue. In Norcross, Appliance Pros often complete minor repairs within 24–48 hours. However, for more complex problems requiring custom parts, the process may take 3–7 business days. Always ask your technician for an estimated timeframe after diagnosing the issue. They should provide clarity on part availability and labor requirements.

Yes, Appliance Pros technicians are both licensed and insured to operate in their service areas. Licensing ensures that they meet all relevant state and local regulations, while insurance protects both you and the technician in case of an accident or damage during a repair.

For more information about licensing requirements, you can visit the National Appliance Service Technicians Certification website or check with your local licensing board.

Appliance Pros handles a wide variety of appliances, including:

• Kitchen Appliances: Refrigerators, ovens, ranges, dishwashers, and microwaves.
• Laundry Appliances: Washing machines and dryers.
• Small Appliances: Garbage disposals, wine coolers, and more.

If you're not sure whether your appliance can be repaired, call us for a quick consultation. We’ll verify the type of appliance and issue before arranging a service.

Deciding whether to repair or replace depends on factors like repair cost, the appliance's age, and its efficiency. Here’s a general guideline:

• Repair if the cost is less than 50% of the replacement value and the appliance is under 8–10 years old.
• Replace if the repair is costly and the appliance is already inefficient or over 10 years old.

Appliance Pros technicians will always provide honest assessments to help you make the best financial and practical decision.

Before hiring a repair technician, consider asking the following questions:

1. Are you licensed and insured?
2. Do you specialize in repairing my specific brand or type of appliance?
3. What is your availability, and how long will this repair take?
4. Do you provide a service warranty for parts and labor?
5. Can you provide a written estimate before starting repairs?

These questions ensure you get a skilled professional and avoid unexpected costs.

Yes, Appliance Pros in Norcross provides emergency appliance repair services for urgent situations like refrigerator breakdowns or washing machine leaks. We prioritize scheduling for emergencies to minimize inconvenience for homeowners. Call us directly to check for same-day or next-day availability in your area.

Some key signs your appliance needs professional repair include:

• Unusual noises: Grinding, buzzing, or knocking sounds during operation.
• Leaks: Water or other fluids pooling around the unit.
• Inconsistent performance: Appliances not heating, cooling, or operating as expected.
• Foul smells: Odors like burning or mold.
• Electrical issues: Power failures or visible sparks.

If you notice any of these, contact Appliance Pros for a diagnosis right away to prevent further damage.

The estimate process starts with a diagnostic visit, where a technician inspects your appliance to identify the issue. After diagnosing, they’ll provide a written estimate covering:

• The cost of parts.
• Labor charges.
• Any additional fees (e.g., emergency service).

If you approve the estimate, the technician can usually begin repairs immediately. Note that diagnostic fees are sometimes applied to the final repair cost if you proceed with the service.

Keep an eye out for these red flags when choosing an appliance repair company:

• No licensing or insurance: Legitimate companies should be properly credentialed.
• Lack of transparent pricing: Avoid companies that hesitate to provide written estimates.
• Negative reviews or complaints: Look online for consistent customer feedback.
• Limited warranties: Reputable companies offer warranties or guarantees for their work.

Choosing a reputable service like Appliance Pros ensures quality, efficiency, and peace of mind.