Our services and an example of our pricing are explained to you over the phone. We schedule your junk removal appointment at a time that is convenient to you. Our prices include all labor, weight and surcharges. Our professional drivers call you 15 - 30 minutes before the promised time. Our clean, shiny truck arrives on time at your home or business and friendly, uniformed drivers present a price list up front before any loading begins. We do all the loading � you don�t even need to get it to the curb. Your junk is removed and a thorough sweep up of the site is completed. Your junk is recycled or taken to transfer stations or a landfill. We do a follow-up call to ensure 100% satisfaction. WE DO NOT PROVIDE DROP OFF DUMPSTER SERVICE. We do not haul away any type of liquid or hazard waste materials.