CUSTOMER'S CHOICE

The cost for carpet cleaning and upholstery cleaning services can vary depending on factors such as the size of the area, level of staining, and type of material. Nationwide, carpet cleaning typically ranges from $120 to $250 for up to three rooms. On the other hand, professional upholstery cleaning costs an average of $50 to $200 per piece, with larger items like sectional sofas skewing toward the higher end. Some companies may offer package deals for both services, which can save you money. Always check if the price includes extras like stain protection or deodorization to avoid surprise charges.

Most professionals recommend having carpets cleaned every 12 to 18 months, depending on foot traffic, pets, or asthma/allergy concerns. Upholstery, on the other hand, should generally be cleaned every 1 to 2 years, or more frequently if you notice visible stains, odors, or discoloration. Scheduling regular cleanings not only keeps your home looking fresh but also extends the lifespan of your furnishings.

When hiring a service in Raleigh, keep the following tips in mind:

• Ask for credentials or proof of training: Ensure they are certified by organizations like the IICRC (Institute of Inspection Cleaning and Restoration Certification).
• Read reviews: Platforms like Yelp, Google, or the Better Business Bureau provide insights into their reputation.
• Inquire about insurance: Make sure they carry liability insurance to cover any potential damages.
• Ask for written estimates: A professional company will gladly provide this.

By doing your research, you'll find a reliable Carpet & Upholstery Pro in Raleigh that meets your needs and budget.

Yes, most professional carpet cleaning services use child- and pet-safe solutions. Many providers offer options for eco-friendly and non-toxic cleaning solutions designed to remove dirt without leaving harmful residues. However, it's always a good idea to ask your carpet cleaning professional for details on the products they use beforehand. If you're concerned about chemicals, look for companies that specialize in green cleaning solutions.

To ensure you're hiring the right professional, ask:

1. What cleaning methods do you use?
2. Are your technicians certified?
3. Do you provide a guarantee?
4. What is included in the estimate?
5. Are your cleaning solutions safe for kids and pets?

These questions will help you gauge their experience, transparency, and dedication to quality service.

Be aware of these common red flags:

• Extremely low pricing: While attractive, it might lead to poor service or hidden fees.
• Lack of proof of insurance: This could leave you liable in case of damages.
• No online reviews or testimonials: A lack of reviews may indicate inexperience.
• Vague answers: Professionals should clearly explain their process and costs.

Always trust your gut—if a company seems unprofessional, move on to a more transparent provider.

Drying times can vary based on the cleaning method used. Steam cleaning (hot water extraction), a common method for carpets, usually requires 6 to 12 hours to dry completely. Some modern cleaning techniques, like low-moisture or encapsulation methods, may have a much shorter drying time of around 1 to 4 hours. Upholstery drying time tends to range from 2 to 8 hours, depending on fabric and humidity levels. To speed up the process, ensure proper ventilation and use fans where possible.

Home carpet cleaning machines can tackle light staining and refresh carpets, but they often lack the power and heat necessary to provide a deep, thorough clean like a professional service. For instance:

• Professionals use industrial-grade equipment capable of removing embedded dirt and allergens.
• DIY machines might leave carpets overly wet, increasing the risk of mold or mildew.

While DIY cleaning is useful for maintenance, professional cleaning is recommended for heavily soiled carpets or every 12-18 months.

In many cases, professional cleaning companies may move light furniture such as chairs or small tables as part of their service. However, large or heavy items like beds, sectional sofas, and bookcases are typically not included. To prep your home, remove smaller obstacles, and look for a company that communicates clear expectations about furniture handling in advance. If you're unsure, ask them what you need to do before they arrive.

While carpet cleaning services may not be required to hold a specific license, certification is often a sign of professionalism. Look for companies with certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) or similar organizations. These certifications indicate that the company follows industry best practices. To learn more, visit the IICRC website. Additionally, always check with your local municipality or state regulations to confirm any local requirements.