Division 27 Telecommunications, Inc.

The cost of hiring Audio/Visual & Computer Pros varies significantly depending on the scope of the project and the professional's expertise. Nationwide, typical costs range from $100 to $300 per hour for specialized services like setting up intricate home theater systems or advanced computer networks. For simpler tasks, like troubleshooting a device or installing basic equipment, prices may range from $50 to $100 per hour. Larger projects, such as whole-home automation systems, can cost anywhere between $5,000 and $50,000, depending on complexity and equipment. To make an informed decision, always ask for a detailed, itemized estimate from potential pros.

When hiring an Audio/Visual & Computer professional in Phoenix, consider the following:

• Experience and Certification: Check their credentials and relevant certifications.
• Customer Reviews: Look at online reviews and testimonials specific to Phoenix.
• Project Portfolio: Ask for examples of similar completed projects.
• Warranty or Service Guarantee: Ensure they offer warranties on labor or equipment.
• Local Licensing: Confirm they adhere to any city-specific regulations or licenses required in Phoenix. These factors ensure a reliable and professional experience.

The time required to install a home theater system depends on the complexity. Simple setups might take 2–4 hours, while more advanced systems involving custom wiring, wall-mounted speakers, and syncing multiple devices can require 1–2 full days of work. Factors such as room size, equipment type, and customization needs also play a role. A professional will usually offer a time estimate during the initial consultation.

Yes, here are some key questions to ask:

• What services are included in your estimate?
• Do I need to purchase equipment beforehand?
• Do you offer warranties or post-installation support?
• What is your experience with similar projects?
• Can you provide references or portfolio samples?
• What additional costs should I be aware of?

These questions help clarify expectations and avoid surprises.

Yes, many Audio/Visual & Computer Pros specialize in smart home automation. They can assist with:

• Integration of smart devices such as thermostats, locks, lighting, and security systems.
• Custom configurations to link devices into a centralized platform (e.g., via Google Home or Alexa).
• Troubleshooting network connectivity issues.

Professionals ensure that your devices communicate seamlessly and securely, offering enhanced convenience and energy efficiency.

It depends on the arrangement with the Audio/Visual & Computer Pro. Some professionals expect homeowners to provide specific equipment, especially if you've already purchased items like TVs, speakers, or routers. Others will offer full-service solutions, which include both purchasing and installing equipment. Be sure to discuss this during the consultation to avoid miscommunication and ensure all components are compatible.

Watch out for:

• Lack of proper licensing or insurance: Always verify their credentials.
• Non-transparent pricing: Avoid companies that hesitate to provide detailed estimates.
• No customer reviews or references: Reliable professionals should have a track record of positive feedback.
• Pushy upselling: Be cautious if they pressure you to buy extra equipment or services you didn’t ask for.

Identifying these red flags helps you steer clear of unreliable providers.

Licensing requirements for Audio/Visual & Computer Pros vary by state and the scope of work. For example, electrical wiring or advanced home automation may require certified electricians. To determine specific requirements in your area, you can consult resources like the National Electrical Contractors Association (NECA) at www.necanet.org or check your local building department.

After a professional sets up your computer network, follow these steps for enhanced security:

1. Change all default usernames and passwords for routers and connected devices.
2. Enable WPA3 encryption on your Wi-Fi network (or WPA2 if WPA3 isn’t available).
3. Activate a firewall and routinely update its software.
4. Limit remote access to essential devices.
5. Regularly monitor network activity and set up alerts for unauthorized access.

Ask your Audio/Visual & Computer Pro if they offer regular security maintenance packages to keep your network safe.

Key cost factors for audio/visual projects include:

• Equipment Costs: High-end speakers, displays, or smart devices can increase expenses.
• Labor Charges: Rates vary depending on expertise, hourly fees, and project complexity.
• Customization Needs: Wall-mounted setups or hidden wiring usually cost more.
• Additional Features: Add-ons like advanced automation or custom lighting elevate costs.
• Location-Specific Permits or Fees: In Phoenix, you should verify if an installation requires compliance with local codes or permits.

Always combine these costs to create an accurate budget and avoid surprises.