Thank you for visiting with us here on Home Advisor as we have been on board since 2016 receiving leads they generate for us in exchange for our financial compensation of their services. It has been to our benefit financially as we have received many projects as a result of their lead generating services. We are a small business striving for more consistent work flow so we do our best to achieve good to excellent workmanship along with a high ethic of customer service to all our clients. It is unfortunate we have received 2 unfavorable reviews and we hope Home Advisor can help with resolving these issues. Our disputes have been overlooked so far, but I'll be happy to visit with any prospective clients regarding those reviews as many know there is more than just one side to the coin and I would rather resolve these issues behind the scenes instead of posting arguments in our defense through this review forum and just make it a "he said, she said" tacky online dispute with no resolution.